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    The Webex AI advantage

    Dive into the game-changing capabilities of Webex AI in this informative infographic. The document provides significant insights into how the power of AI leads to tangible benefits and dramatically improves the customer journey. With impact demonstrated across varied areas such as accurate replies, customer routing, agent efficiency and improved customer satisfaction, it becomes clear that Webex AI is the key to resolving your critical customer experience challenges. The early findings suggest a potential increase in Net Promoter Scores, reduced customer churn, and an improved quality of customer-agent interactions. Check out the document and contact us today to get started with the newest AI-enabled Webex customer service solution.

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    The Webex AI advantage published by Maureen Data System (MDS)

    Our mission here at Maureen Data Systems (MDS) is to digitally transform business environments with the use of cloud infrastructure, security and privacy controls, data analytics, and managed services.

    As a woman-owned business, we embrace a culture of inclusivity, diversity, and consistent learning. The MDS team, in both the US and Latin America, is comprised of certified professionals that work with you to deliver strategic implementations, providing you with a competitive advantage. Our utmost priority is maintaining our customer technology needs, which is why 25+ years later we continue to grow.

    IN 1983, the firm’s principals—Maureen and Stewart Lande, a husband and wife team—began in the technology field and became a leading Apple computer dealer and repair center. The company also became one of New York’s first Platinum Novell Networks re-sellers.

    IN 1994, Maureen Data Systems (MDS) emerged from the sale of The Lande Group, a leading New York systems integrator, which was sold to a NASDAQ-listed IT firm, AlphaNet. At the time of the sale, The Lande Group had over 250 employees, four locations, and revenues of over $50 million—and was recognized as one of the “IT Leading Systems Integrators” by LAN Magazine.

    IN 1995, MDS was incorporated as a woman-owned enterprise (WBE). MDS is now a WBE certified company at the local (NYC), state (NY & NJ) and federal levels. The company is headquartered in New York City.

    IN 2018, MDS expands to Latin America and the Caribbean region, working out of the Miami, Florida office.

    TODAY, MDS has a 70+ unified team of seasoned engineers and technology consultants that possess a variety of skills and certifications and partnered with over 80 key technology and cybersecurity companies, allowing our clients to have an array of options that fit their business goals.